The Works ATS — Terms of Use

1. What this is

The Works ATS is a hosted recruitment system run by The Works Group, Dubai Silicon Oasis, trade licence no. 93788 (“we”). It holds a register of real-estate agents and a pipeline of candidates, and lets recruiters source candidates, record outreach and interest, and match candidates to roles at client companies. It is used by our own recruiting desk and by agencies and in-house desks that have an account with us. See our Privacy Policy for how personal data is handled.

2. Who may use it

Only people we or their account owner have invited. An account belongs to one named person: do not share a login or use someone else’s. An account owner decides who else on its account gets access, and a user sees only their own account’s data. We may suspend an account that is misused, after notice where we can give it.

3. How you may use it

• Use it for recruiting, inside the access you were given. Reading, exporting or acting on data outside your scope is a breach even if the system lets you reach it.
• The register is for finding and approaching agents about a role. Do not copy it out in bulk, resell it, give it to anyone outside your account, or scrape or otherwise read the system by script.
• Do not decide, rank or reject anyone because of nationality or any other personal characteristic the law protects. We hold nationality and languages so that you can search for the skills a role needs, not to exclude people.
• When an agent or candidate asks you to stop contacting them, or to hide or erase their entry, record it and stop. Do not contact them again for marketing.
• You are responsible for what you enter. Enter personal data only where you have a lawful reason to hold it, keep it accurate, and follow the PDPL (Federal Decree-Law 45 of 2021).
• Do not try to get around access limits or interfere with the system.

4. Candidates and prospects

If you are a candidate or prospective candidate in our pipeline, we hold and use your information to run the pipeline as our Privacy Policy describes. Being in our pipeline is not a guarantee of a role or an offer.

5. Client companies and agencies

A client company that engages us to source or recruit candidates, and an agency that has its own account, does so under a separate written agreement with us. Fees, engagement terms, availability and any limit of liability are in that agreement, not on this page; where it differs from this page, the agreement applies. A client company that receives a candidate’s profile handles it as its own controller under the PDPL.

An agency is the controller of the candidates, contacts and notes it enters in its own account. We process that data only on the agency’s instructions under these terms and its agreement, keep it secure, and erase it, or return it in a standard format, when the agreement ends (PDPL Art 8).

6. Availability

We aim to keep the system available in business hours but do not promise uninterrupted service. We announce planned maintenance where we can.

7. Liability

Nothing here limits liability for fraud, death or personal injury, or anything else the law does not allow us to limit. Any other limit on what we and an agency or client company owe each other is in that party’s agreement, not on this page.

8. Intellectual property

We own the system, its design and its software. You keep your own data. We give you a right to use the system for the time you have access, not to copy or resell it.

9. Changes and ending

We may change these terms or the system. We post the new terms here with a new date, and tell account owners of material changes before they apply. We may end an account that is misused.

10. Governing law and contact

These terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai. Any dispute is subject to the exclusive jurisdiction of the courts of Dubai (the DIFC courts excluded). Questions: [email protected].